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Meadow Support

We are here to help you with any questions or issues you may have while using the Vävda rum app. If you need assistance, please don't hesitate to contact us at support@untold.garden. We will do our best to respond to your inquiry within 24 hours.

Before contacting us, you may want to check out our FAQ section below. We have compiled a list of frequently asked questions that may already have the answer you're looking for.

FAQ:
 

  1. I don't see any artworks near me on the map?

    Vävda rum is exhibited by over 200 local arts organisations in as many cities and towns. If you don't see any artworks it means that there is no local arts organisation next to you hosting the exhibition. You can travel to another city where the exhibition is being displayed to see the artworks.

     

  2. The camera doesn't work in James Webb's artwork. 

    James Webb's artwork is audio only, and require no camera interaction. Plug in your headphones and listen to the piece.

     

  3. Some artworks looks different on my device and on others?

    Each experience is crafted to be as good as possible given the performance constraints of the device its running on. Each artwork makes different use of the performance capabilities of modern smartphones. Each device is benchmarked for performance before the artworks loads. This means that some artworks might run different content on devices with the right performance benchmark.

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